The Secret to Getting Better Customers November 9, 2017, 4:00pm EST November 9, 2017, 4:00pm EST
View Webinar

Viewing this webinar requires some basic information. This data is only used within SCORE and will not be distributed to any third parties.

A key to success in business is attracting the right customers for your business. This webinar will provide a roadmap for choosing, attracting and cultivating those right customers.  In this session we'll give you practical tips and tools on:

  • Why more is not necessarily better
  • Who is your better bustomer?
  • How to make current customers better (upsell, cross-sell, resell)
  • How to “fire” (nicely) your deadbeat customers
  • How to get new better customers

The result? Making a few changes can help you shift from the "squeaky wheels" that are slowing you down to focusing on the customers who will fuel the growth you desire.

This webinar is a part of our November 9th Small Business Success Virtual Conference. 

Download the webinar transcript.

About the Presenter(s)

Jeanne Rossomme headshot

Jeanne uses her 20 years of marketing know-how to help small business owners reach their goals. Before becoming an entrepreneur, she held a variety of marketing positions with DuPont and General Electric. Jeanne regularly hosts online webinars and workshops in both English and Spanish.

President, RoadMap Marketing
Getting Better Customers